Le Telio

SHIPPING & DISPATCH

1. Your package will be shipped with either Colissimo, Relais Colis or UPS, depending on the final destination.

• In France, you may choose Colissimo Signature ou Relais Colis as your preferred shipping method.

• Outside France, in Europe serviced countries, you may choose Colissimo or UPS. 

• Outside Europe, you may choose UPS.

Please note that we only deliver to the countries listed in the country list box of the shipping at check-out.

Rosaé Paris is not liable for any potential transport risks.

Europe Serviced Countries are: France, Belgium, Denmark, Italy, Ireland, Luxembourg, Netherlands, Portugal, Spain, United Kingdom.

2. The goods will be ready for dispatch within seven business days following your order, except for pre-order products, or at the time of a collection launch. Delivery will be made to the shipment address specified by customer, depending on the shipment method and place of delivery chosen. 

3. Shipping charges

• Shipping Charge to France via Colissimo Signature, 10€

• Shipping Charge to France via Relais Colis, 10€

• Shipping Charge to Austria, Belgium, Denmark, Greece, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, via Colissimo, 10€

• Shipping Charge to Austria, Belgium, Denmark, Finland, Germany, Greece, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, United Kingdom via Chronopost, 20€

• Shipping Charge Worldwide via UPS, 25€

4. Taxes and Import Duties

Please be aware that local taxes and import duties may apply to purchases outside of European Union.

Free shipping policy

Free shipping applies to orders above 250€ (excluding shipping) placed after the 1st of January 2024, to the following countries: France, Belgium, Denmark, Italy, Ireland, Luxembourg, Netherlands, Portugal, Spain, only through our own selected carriers. Shipping through other carriers or to other countries will not be offered.